Tenants

Become a JRE tenant and be part of the journey

Become a JRE tenant and experience a space that cares for you.

Marketing Matters

There’s a reason our marketing sets us apart.

Our team brings unmatched in-house experience in creating highly engaging social media, breaking the mould with strategies never before seen in the area. From day one, we’ve challenged the norm, crafting innovative content that captures attention and sparks genuine interaction. We know how to make your property stand out, combining exceptional aesthetics with cutting-edge techniques to drive meaningful engagement and leave a lasting impression.

Viewings section

Moving in made easy

Below are the simple steps to ensure a smooth, stress-free transition into your new space, with everything you need to settle in effortlessly.

Schedule a viewing by selecting the listing of your choice and clicking Arrange a Viewing. Follow the simple steps and a booking will be confirmed.

Here’s how it works:

  1. Easy Deposit Collection: Before you move in, we’ll collect your deposit. It’s a simple step that protects both you and the property.
  2. Secure Protection: Your deposit will be placed in a secure Tenancy Deposit Scheme. This is a government-backed service that ensures your money is safe and can be easily returned to you at the end of your tenancy.
  3. Hassle-Free Reimbursement: When you decide to move out, we’ll automatically reimburse your deposit to you before the final inventory check, as long as everything is in order. This means you’ll get your money back without any hassle.

Tenant Referencing Process:

We employ a straightforward referencing process through Advanced Rent. This ensures a quick and efficient evaluation of potential tenants.

If you have any questions or require further details about the referencing process, please feel free to ask.

All maintenance issues can simply be raised through Payprop. Our Maintenance service is designed with your comfort in mind, offering 24/7 support from a reliable team of local in-house contractors. Whether it’s an emergency or a routine repair, we respond quickly to ensure your home is always in top condition. We don’t just fix problems—we take a proactive approach to keep things running smoothly, so you can focus on enjoying your space. Your satisfaction is our priority, always.

Tenants

Find your ideal luxury home and rent with ease.

At Jouan Real Estate, we’re completely transparent about our service charges with no hidden extras. Here’s a breakdown of the payments you can expect during your tenancy:

Monthly rent charges.

Holding Deposit: capped at one weeks’ rent.

Deposit: A maximum of 5-weeks rent – increasing to 6 weeks for properties with rent over £50,000 per year.

You can only be charged a late payment fee once you’re 14 days late with rent.

Default fee for rent payment after 14 days: no more than 3% APR above the Bank of England base rate. You can only be charged by your landlord or agent, not both.

Default charges for lost keys or security fobs will be a reasonable cost for replacement only.

A landlord or agent is entitled to charge up to £50 for the administration involved in amending the tenancy agreement or the amount of their reasonable costs, if that is higher.

You can be charged if your landlord or agent agree to let you end your tenancy early or you leave without notice. Early termination charges, when requested by tenant can only cover loss incurred by your landlord or your agent’s reasonable costs. 

Bill payments including, utilities, TV licence, council tax and energy efficiency charges.

Ralph James are members of The Property Ombudsman scheme.

Our Lettings Manager caught up with Sophie and Jack for a little house tour, a coffee and a catch up this week.

We think it’s important to be transparent, and what better way to demonstrate what it’s truly like to rent in Redhill, than from someone who currently is?

Click the image to view the journal.

19k+ followers on Instagram

Our in-house social media team build reach by sharing our passions, projects and properties, tailored to our audience.

Extensive Market Presence

We increase exposure by listing on major portals, including RightMove, Zoopla & onthemarket.com. Along with features in our own newspaper, R&R Today.

Community & Connections

We are active members within our communities, supporting local schools, teams, business guilds and charities. Head over to our Journal to find out more.

Local real estate experts

Our attention to detail and committed personal service never falters.

We know that life can’t always fit into a working day; instead, we fit to your schedule. Our doors stay open later and on weekends. Plus, our agents are available to reach outside of office hours.

HEAR FROM OUR JRE TENANTS

Featured Properties

Join the Midlands' fastest-growing management company. We’ve got a blueprint for success—and we’re ready to bring it to life—with you.